AI · Capabilities

AI & LLM development

Summarisation, drafting, extraction, classification, conversational interfaces, designed around your workflow, evaluated on your data, and shipped inside your product rather than beside it.

AI & LLM development
Outcomes

Language-model features built into the products people already use.

64%
Of support questions an assistant can resolve without a human.
< 30 s
Median time to a grounded answer.
98%+
Approval rate required before an assistant replies unsupervised.
Where it applies

What we build with it.

The shapes this work usually takes. Yours will differ; the approach won't.

Copilots inside your product

Drafting, rewriting and answering in the context of the record the user already has open.

Document extraction

Turn contracts, invoices, forms and reports into structured, validated data.

Classification and routing

Tickets, leads, claims and messages sorted and sent to the right queue with a confidence score.

Conversational interfaces

Chat and voice front-ends that stay on topic, cite sources and escalate cleanly.

What you get

Deliverables, not decks.

Everything is handed over as code, data and documentation you own. Nothing depends on us staying.

  • Evaluation set built from real inputs, with client sign-off
  • Prompt, model and retrieval design with documented trade-offs
  • Production integration in your web or mobile product
  • Guardrails: input validation, output checks, PII handling
  • Tracing, cost dashboards and nightly regression evals
  • Handover playbook and model-swap plan
How it runs

The engagement, step by step.

01

Define and measure

Two weeks to agree the job to be done, assemble the eval set and set the bar the feature must clear.

02

Prototype on live data

A working slice inside your product, scored nightly, iterated with the people who will use it.

03

Harden

Guardrails, fallbacks, cost limits and observability. The boring part that makes it shippable.

04

Launch and tune

Staged rollout with human review, then a monthly cycle of eval review and model updates.

Tools we reach for

Chosen per project, by score and cost.

ClaudeOpenAIGeminiLangGraphFastAPINext.jsReact NativeOpenTelemetry
Common questions
Which model will you use?

Whichever scores best on your evaluation set at a cost you can run. We build so the model is swappable, and we re-run the evals when a better one appears.

Can it run on our own infrastructure?

Yes. We deploy hosted models through AWS Bedrock, Azure AI or Vertex AI, and open-weight models on your own cluster when data residency requires it.

How do you stop it making things up?

Grounding on your content with citations, output validation against schemas, confidence thresholds, and a human escalation path for anything below them.

Need ai & llm development?

Tell us the problem. We'll come back within one business day with how we'd approach it.

Enquiry

Take the
brighter path.

Tell us what you’re building. We’ll be in touch within one business day.